Last Updated: June 2026
Please read these terms carefully. When you reserve an angling holiday or customized package with Angling in Bangladesh (operating under the unified banner of Mangrove Agro and Resorts), you enter into a covenant built on mutual trust. Because we do not require upfront financial deposits, our contract relies on transparent communication to protect both your travel plans and our resort operations.
1. The Zero-Risk Booking Agreement
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No Upfront Fees: We do not collect, store, or demand any monetary deposits or credit card information online during the reservation process.
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The Flight Validation Clause: A reservation request is considered “Tentative” upon submission. To officially lock in your guiding team, logistics, and accommodations, you must supply a copy or screenshot of your confirmed airline ticket to Dhaka (DAC) within 14 days of making your request.
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Automatic Expiration: If flight confirmation is not received within 14 days (or up to 7 days prior to the trip launch for last-minute bookings), the tentative hold will automatically expire, and the slot will be released to other anglers on our waiting list.
2. Cancellation and Rescheduling Policy
We understand that economic conditions, health matters, and global circumstances can change unexpectedly. Because you have paid no deposit, you face zero financial penalties from us if you need to alter your plans.
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The 14-Day Notice Courtesy: If you must cancel or reschedule your trip, we respectfully request that you notify our management team via email or WhatsApp at least 14 days prior to your scheduled arrival. This courtesy allows us to reallocate our premium guides and resort assets to fellow anglers.
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Airline and External Fees: While we charge absolutely zero cancellation fees, Mangrove Agro and Resorts is not responsible for any expenses, change fees, or losses you incur from third parties, including airlines, visa processing authorities, or equipment retailers.
3. On-Site Settlement Terms
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When You Pay: The total invoice for your angling holiday or resort stay is due in full upon your safe arrival at Mangrove Agro & Resorts, prior to the commencement of any guided field expeditions.
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Accepted Payment Methods: Settle your invoice in person at our front desk via:
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Major Credit/Debit Cards (Visa, Mastercard processed via our secure, encrypted terminal).
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Cash (Accepted currencies: USD, EUR, GBP, or BDT).
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4. Mandatory Travel Insurance
Because we operate in authentic, sometimes remote aquatic wilderness environments across Bangladesh, comprehensive international travel insurance is a mandatory prerequisite for all incoming guests.
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Your policy must explicitly cover emergency medical treatment and emergency medical evacuation.
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Upon arrival at the resort, you must provide our team with your insurance provider’s name, policy number, and international emergency hotline. This data is collected solely to protect your well-being in a worst-case medical event.
5. Age, Fitness, and Health Disclosures
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Age Requirements: Our remote river expeditions are physically demanding and structured for adults. Minors under the age of 18 can only be hosted on tailored, private resort itineraries under the direct supervision of a parent or legal guardian.
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Physical Demands: Anglers are expected to select itineraries that match their true physical fitness levels. No adjustments to final pricing can be made if a guest chooses to cut an itinerary short due to unannounced physical limitations.
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Medical Transparency: Any pre-existing medical conditions, severe allergies, or mandatory dietary requirements must be disclosed to our trip coordinator during your post-booking coordination chat so our culinary and field teams can prepare safely for your arrival.
6. Conduct on the Water & Authority of the Guide
To ensure absolute safety in heavy river currents, tidal mangrove zones, and on our 35-acre resort lakes, the designated Tour Leader or Head Guide holds ultimate operational authority.
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Strict Safety Policy: For the protection of our guests, staff, and premium equipment, we enforce a strict dry policy (no alcohol) while actively on the water or in transit.
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Termination of Service: If a guest engages in illegal acts, displays reckless behavior that endangers themselves or others, or treats local communities with disrespect, our team reserves the right to terminate the guiding contract instantly. In such rare instances, the guest will be safely escorted back to the resort, and no refunds or extensions for the remaining itinerary will be permitted.
